Are you a telecom operator getting complaints frequently from your subscribers? Are you searching for a better way to reduce subscription churn? If so, why not use a crowdsourcing solution instead of 5g tester, 5G test equipment, 5g network tester tools and RF drive test tools & equipment, RF tester software app & network LTE 4g tester. The crowdsourcing solution will enable you to detect poorly connected geographical locations so that you can come up with a proper networking solution. In addition to this, some other benefits that you can get from a crowdsourcing solution are –
- You can be able to know about competitors’ network strengths and weaknesses
- Crowdsourcing can facilitate you in reducing field test
- It offers you superior customer communication and decreases churn
- You (operators) can get geo-location-based reports through crowdsourcing solution just to visualize exact data at specified locations like a city or town and examine views of highly localized locations (streets, shopping complexes, train stations, or other overcrowded places)
Choose RantCell network testing software and get solved all your issues with crowdsourcing solutions. RantCell is known as a functional and load testing tool, used widely to verify the functional conformance of 5G or 4G Core Network elements and to measure key performance indicators of these network coverages. RantCell app gives you the benefit of providing comprehensive and fully integrated 4G/5G crowdsourcing network testing solutions (based on cloud-enabled test devices, software automation services, and network test solutions). Some of the tests that RantCell supports are as follows:
- Voice and data service validation
- Voice call drops, setup failure, setup times (VoLTE supported)
- CSFB KPIs
- SRVCC KPIs
- SMS testing
- FTP testing
- HTTP browsing
- Video Stream testing
- 5G testing
- Indoor testing for 4G, 5G network
- Background measurement
More about RantCell Crowd Metrix and its solutions for 4G/5G coverage
RantCell Crowd Metrix provides you best solution (in terms of QoE of your mobile network) when it comes to building your own long-term crowdsourced data. You can avail quality crowd-sourced data promptly with RantCell pro and the lite app on your Android and iOS handsets, but RantCell Lite app is more viable especially when it comes to crowdsourcing networking solutions. Furthermore, RantCell will help in integrating measurement capabilities even to existing operator apps via SDK (Android) and this is basically useful to get a larger impression of the network.
Get a look at the RantCell Crowd Metrix solution outcomes given below for network operators!
- Detection of poorly connected geographical locations across the Nation and on a regular basis.
- Give emphasis on complaints from geographical locations and provide them with a proper resolution by improving the network (4G/5G coverage)
- Focus on comparing the competitor network strengths and weaknesses and thereafter upsell (encourage customers to get a better network coverage operating solution) in weak areas.
- RantCell crowd Metrix helps reduce subscription churn in a wider base.
- It facilitates reducing field test costs significantly.
- Also, provides an excellent user experience to the consumers or customers on network services by detecting crucial issues constantly.
Features you can get from RantCell Crowd Metrix Solution –
- RantCell crowd metrix enables you to build network QoE data (network coverage, data connectivity, RAN technology, etc.) based on provided floor plans’ information. This helps you achieve a higher footprint of network visibility from the end-user perspective and benefit you with a higher number of app users.
- It measures 5G QoE in passive mode and builds 5G coverage maps.
- You can directly receive feedback (on the network) from the subscriber device installed with the RantCell Lite app
- RantCell will help you receive feedback through the network directly from the subscriber device installed with the RantCell Lite app, and this enables you to collect network KPIs in active and passive modes.
- RantCell app facilitates subscribers to raise self-service style network complaints with complaint tracking capabilities, thereby reducing service center call load.
- Offers improved customer communication and reduces churns.
- You can get geo-location-based reports to visualize data at specified locations (be it a City, Town) and drill down views to highly localized locations such as high streets, shopping complexes, train stations, or other overcrowded places.
- Smart passive Network KPIs data collection triggers to run the tests actively according to the specific geolocation.
- You can compare the performance of your network with competitors.
- At least 60% reduction in field visits, strategies drive testing, active monitoring of important sites, and real-time notifications on QoE degradation that you can experience with the RantCell Crowd Metrix solution.
Wrap Up
RantCell Lite app and Pro app for crowdsourcing solutions (4G/5G) is the ultimate tool beneficial for you, especially in terms of reducing field testing cost. For this reason, operators can save costs on a long-run basis. In addition, Crowdsourcing is a proactive approach that always provides the best service even before customers start complaining about their network issues. You can get crowdsourced data to know better coverage of your network. So, if you are looking for the best reliable crowdsourcing solution for your area, then no worries because RantCell is there to help you.